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What To Do If A Wedding Vendor Cancels

What To Do If A Wedding Vendor Cancels

A wedding can be very busy, stressful, time and effort demanding. Any problem that will come along the way would give the couple too much sadness, pain, and major disappointments. What to do if a wedding vendor cancels? Your wedding dress is now ready, there’s so many things to still plan and consider.

This can be something no couple deserves to experience. Especially on a wedding day, the most special and symbolic day of their lives. But unfortunately, there are some unforeseen circumstances that will make your vendors cancel an agreement. If this happens to you, what would you do?

Tragic as it may seem but that should not make you fret and completely lose hope. It is your wedding, be happy. So, what to do if a wedding vendor cancels? Here is a guide that can help you get through this tough and very challenging time.

  • Stop panicking

Stop, breathe, and clear your mind. Panicking will not bring you anywhere and will not do you any good. Always remember, even with how bad the situation is, there is a way to get through it. For sure, there are available vendors around to provide you with the service you need.

Although you have to be ready as the rate may be higher, but needless to say, it still can be settled. There can be few changes on what you think is fixed, but you are still marrying the same person, so who cares?

What To Do If A Wedding Vendor Cancels

@willeyeswedding and @pyravids_wedding Calla Blanche Heidi 121231

Stop panicking, everything can be resolved. If you panic too much, you might end up deciding wrongfully.

  • Communicate

There is no question about communication as the key to better understanding. Keeping your lines open to know the reason for their cancellation is the right thing to do. You may want to know their reason, is it because of an emergency? Sickness? Accident? Or are there differences that arise in between your business transaction? As a customer, it is your right to know the reason for their cancellation.

Do not shut your door for them right away, listen, and hear them out. You may also want to know if they have a proposal that can make your life easier, like a substitute, a refund, or something else.

They may or they may have a valid reason, keeping your lines of communication open is a good idea.

  • Check your contract

Go back to your contract and read all the clauses. For some cases, vendors may include on the contract an option of a substitute vendor in the event of an emergency. Checking your contract and reading it can help you evaluate and decide on things you need to do next.

Also, the contract will prove your rights for any possible cancellation.

Tip: Just before you sign any contract, make sure that you read all the clauses, including the fine prints. You would not want to end up empty-handed in case they decided to back out or not push through with the agreed contract.

If there are things you cannot understand the contract, ask and never proceed.


  • Seek help from social media

Going to social media does not mean you will rant and share all your frustrations about the vendor there that is actually not the best way to handle such cases. Finding a backup is easy when you post it on social media. Using social media for a good purpose is always a good idea.

Expect that you will get a lot of answers a few minutes after you make a post.

Tip: Before you call any of the participant’s suggestion, you may want to check the legitimacy of the account of the person who made the suggestion, this can help you avoid wasted time and effort. Do not expect that everyone is genuine online, anyway checking the account’s legitimacy will take you only a few clicks, so it should not take a lot of your time.

  • Seek legal advice

If you already spent money, or actually even if not, seeking legal advice is a good move. What they ruin is a very special day of your life, and letting it pass may not be the best to do. Make sure that all your records, contract, even conversations through SMS or emails are intact and kept. All these can help you in finding justice to whatever it is you are going through.

The legal advice could also help you know the next step you have to take in order to receive what is due to you.

  • Turn to your wedding coordinator

One of the reasons why getting service from a wedding coordinator is a good idea is they can resolve almost all kinds of wedding hiccups, including vendors that are cancelling agreements in short notice. Most of the time they have someone to recommend to come to the rescue and take the place of the vendor who left you.

You can call them and ask if they have someone to recommend. You may also want to speak with the venue’s point person as same as with the wedding coordinator, they have a huge list of vendors to contact.

  • Process a refund

Whether it is valid or not, requesting a refund is a must. You would not want to spend money on anything that you never receive. Speak with them on how to process a refund, and if they decline or they give you a not valid response, it is time that you take legal action.

With these tips you will know what to do if a wedding vendor cancels. There can be many troubles to face as you prepare for your big day. To know more about how to stay stress free and have an easy and fun wedding day, check The Ultimate Wedding Day Checklist.


Header Image Credit: @willeyeswedding and @pyravids_wedding

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